With so much connectivity to these platforms, it’s easy to understand a brand’s need to establish a strong, positive, presence on social media. So while it’s no secret that social media is a powerful tool for outreach in today’s world, how exactly does that translate...
In today’s increasingly competitive holiday shopping market, it is important that brands amp up their strategy and focus on consumer insights to ensure they bring out their best this holiday season....
What does it mean to provide social media customer service, and why is it important for brands? Well, pleasing your Facebook fans may prove to be more important than you think. ...
